Product: Living Direct Customer Care Clear all filters (4 of 4 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I received delivery this morning of an EdgeStar Wine Refrigerator, purchased from Living Direct, and it had a large dent in its outside frame. The unit worked when plugged in, but the dent was very visible. I called Living Direct, and in very short order, I received a...
Read more
5.0
Product
Living Direct Customer Care
#1056497
Reply to reviews
Had to file complaints with the Better Business Bureau and with my credit card company - still waiting to get my money back after Living Direct (Pete, specifically) hung up on me when I continued to insist that false advertising by the company (that the cooler would...
Read more
1.0
Product
Living Direct Customer Care
I didn't like
  • Will not return my money for an item that was not what i ordered
  • Will not return my money for item that was not as advertised
  • Bad customer service
#950875
Reply to reviews
Very poor customer service, only valuable while they are taking an order.You are responsible for shipping return and they take a 15-25% RESTOCKING FEE! Rude manager Michael George(sure) we returned $800 item because it didn't work! Too bad read the fine print. It was...
Read more
1.7
Product
Living Direct Customer Care
I didn't like
  • Does not honor return policy
  • Bad customer service
#907151
Reply to reviews
After looking for weeks for a small size refrigerator to go into my 1954 Vintage trailer, i found this company had a Avanti that would fit perfectly. They delivered the over $500. refrig and that is when the problems started. In the factory they BAKE ON GLUE to the...
Read more
Product
Living Direct Customer Care
#635535
Reply to reviews